GDPR privacy policy


BBP Baltic is committed to protect the privacy of its clients and ensures that information collected from the client is used in a strictly lawful manner and kept confidential at all times unless is required by certain institutions according the law. This Privacy Policy describes how we collect, use and store your personal data.

The data we collect about you

We may collect, use, store and transfer the types of personal data about you listed below

contact data billing address, delivery address, email address and telephone number
financial data bank account and payment card details
identity data first name, maiden name, last name, occupation, username or similar identifier, title, date of birth and gender
marketing and communication data your preferences in receiving marketing from us
profile data purchase or orders made by you, preferences, feedback and survey responses
transaction data details about payments to and from you and other details of services you have purchased from us

How personal data is collected

We collect personal data in the following ways:

direct interactions you may provide personal data when you complete online forms, request services or otherwise or correspond with us (by post, phone or email).
publicly available sources we may collect personal data from publicly available sources such as Companies House and the Electoral Register and credit reference agencies.

How we use your personal data

We will only use your personal data in order to provide agreed services and when the law allows us to.

You will only receive marketing communications from us, if you have given your consent. You can opt out of email marketing by replying with STOP within the particular marketing email. You can also withdraw your consent to marketing at any time by contacting us. Even if you opt out of receiving marketing, we may still use your personal data for other purposes we have a lawful basis to do so.

We will only use your personal data for the purpose that we originally collected it for, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose.We may process your personal data (without your knowledge or consent) where this is required or permitted by law.

Disclosure of your personal data

In order to provide you the service, we may have to share your personal data with third parties. We require all third parties to respect the security of your personal data and to treat it in accordance with the law. They can only process your personal data for specified purposes and in accordance with our instructions.

Data Security

The security of your personal information is important to us. Please bear in mind, however, that no security system is guaranteed to be 100% secure. Whilst we strive to protect your personal information, we cannot guarantee or warrant the security of our servers, nor can we guarantee that information you supply through our website or email will not be intercepted whilst being transmitted over the Internet.

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. We also limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know and they can only process your personal data on our instructions and will be subject to a duty of confidentiality.

Data retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

We are legally required to keep basic information about our customers (including contact, identity, financial and transaction data) for six years after they cease being customers, for tax purposes.

Changes to this Privacy Policy

BBP Baltic reserves the right to change this Privacy Policy when required by law or at any time we deem necessary. We will post a notification of any alternations on the Website but we encourage you to periodically refer to this policy to remain up to date.