Privacy


This Privacy Policy governs the manner in which BBP Baltic Ltd collects, uses, maintains and discloses information collected from users (each, a “User”) of the www.bbp-net.com website (“Site”). This privacy policy applies to the Site and all products and services offered by BBP Baltic Ltd.

Personal identification information

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, place an order, subscribe to the newsletter, respond to a survey, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, phone number. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.

Non-personal identification information

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.

Web browser cookies

This website uses cookies to provide necessary site functionality and improve user’s online experience. Cookies are small text files stored on user’s computer or another device when user visits a website. The text file contains information that is used to improve the user experience of visitors to the specific website.

What cookies are used on BBP Baltic website and for what purposes?

Several types of cookies are used – permanent and session cookies. They differ by the purpose of use and the duration of storage. Over time, the cookies used may be updated and adapted for the needs of improving the quality of service delivery, but the general purposes of use are the following:

  • User authentication – entails user recognition and a safer use of the website.
  • Service provision and maintenance – cookies that functionally support the provision of BBP Baltic’s services.
  • Website security and integrity of services – cookies that help design services by creating the best user experience.
  • Usage statistics and analysis – provides information about how and how often BBP website is used, what are the user groups and what search tools are used.

How can a user choose and modify the use of cookies?

If users don’t want cookies to be used on their devices, they can change the security settings of their browser. Changes in security settings need to be made on each browser individually and the setting methods used may differ.

How we use collected information

BBP Baltic Ltd may collect and use Users personal information for the following purposes:
• To improve customer service
Information you provide helps us respond to your customer service requests and support needs more efficiently.
• To personalize user experience
We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
• To improve our Site
We may use feedback you provide to improve our products and services.
• To process payments
We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
• To run a promotion, contest, survey or other Site feature
To send Users information they agreed to receive about topics we think will be of interest to them.
• To send periodic emails
We may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site.

How we protect your information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures.

We offer file and e-mail encrypting with application of Pretty Good Privacy (PGP) for safety of data. For detailed information please contact us.

Sharing your personal information

We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.

Changes to this privacy policy

BBP Baltic Ltd has the discretion to update this privacy policy at any time. When we do, we will post a notification on the main page of our Site, revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your acceptance of these terms

By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Our GDPR privacy policy

BBP Baltic is committed to protect the privacy of its clients and ensures that information collected from the client is used in a strictly lawful manner and kept confidential at all times unless is required by certain institutions according the law. This Privacy Policy describes how we collect, use and store your personal data.

1. The data we collect about you

We may collect, use, store and transfer the types of personal data about you listed below

contact data billing address, delivery address, email address and telephone number
financial data bank account and payment card details
identity data first name, maiden name, last name, occupation, username or similar identifier, title, date of birth and gender
marketing and communication data your preferences in receiving marketing from us
profile data purchase or orders made by you, preferences, feedback and survey responses
transaction data details about payments to and from you and other details of services you have purchased from us

2. How personal data is collected

We collect personal data in the following ways:

direct interactions you may provide personal data when you complete online forms, request services or otherwise or correspond with us (by post, phone or email).
publicly available sources we may collect personal data from publicly availably sources such as Companies House and the Electoral Register and credit reference agencies.

 

3. Our webservices

3.1. BBP Baltic websites – collection of personal data

By collecting clients’ personal data we are improving their browsing experience, analyzing site usage and making communication with us faster and more easy. 

Client personal data may be used by our:

  • company administrators to provide requested information, answer a question or proceed a company registration process that a client have requested.
  • marketing manager to evaluate the satisfaction with our provided services
  • analytical tools to evaluate our websites’ performances

We are collecting data only provided by our clients:

  • when completing Contact form – e-mail, interest, message
  • when sending offline message provided by chatboot jivosite – name and e-mail

For security reasons, we are not storing these data in our website’s data base. These data are stored on our highly secured servers in our internal data base and are deleted as soon as the law allows us to do it.

We are using redirects to lead the website visitors to our social media accounts and offering to communicate with us by using contact form.

3.2. Cookies

Here is listed the use of cookies on BBP Baltic’s owned website www.bbp-net.com and explains the purposes for which cookies are used, as well as describing the rights of users to modify and select the use of cookies according to their needs. 

Cookies are small text files stored on the computer or another device used  when visiting a website. The text file contains information that is used to improve the user experience of visitors to the specific website. 

In these websites are used cookies to improve users’ browsing experience, analyze site usage and assist in our marketing efforts. We use cookies in order to provide analytical data as Google Analytics, Yandex Metrica, Rambler, to offer online services webserver, chatbooth jivosite and saving user language preferences.

If users don’t want cookies to be used on their devices, they can change the security settings of the browser. Changes in security settings need to be made on each browser individually and the setting methods used may differ. 

4. How we use our clients’ personal data

We are using clients’ personal data in order to provide requested services and when the law allows us to. 

They are receiving marketing communications from us, if they have given a consent. They can opt out of email marketing by replying with STOP within the particular marketing email. They can also withdraw a consent to marketing at any time by contacting us. Even if they opt out of receiving marketing, we may still use their personal data for other purposes we have a lawful basis to do so.

We will only use clients’ personal data for the purpose that we originally collected it for, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose.We may process their personal data (without their knowledge or consent) where this is required or permitted by law.

5. Disclosure of clients’ personal data

In order to provide our the service, we may have to share clients’ personal data with third parties such as bank representatives and our partners. We share their data in order to open a bank account, register a company and to provide audit or accountancy services. We require all third parties to respect the security of our clients’ personal data and to treat it in accordance with the law. They can only process clients’ personal data for specified purposes and in accordance with our instructions.

6. Data Security

The security of our clients’ personal information is important to us. However, no security system is guaranteed to be 100% secure. Whilst we strive to protect our clients’ personal information, we cannot guarantee or warrant the security of our servers, nor can we guarantee that information our clients supply through our website or email will not be intercepted whilst being transmitted over the Internet. 

We have put in place appropriate security measures to prevent our clients’ personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. We also limit access to their personal data to those employees, agents, contractors and other third parties who have a business need to know and they can only process clients’ personal data based on our instructions and will be a subject to a duty of confidentiality.

7. Data retention

We will only retain clients’ personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

We are legally required to keep basic information about our customers (including contact, identity, financial and transaction data) for six years after they cease being customers, for tax purposes.

8. Changes to this Privacy Policy

BBP Baltic reserves the right to change this Privacy Policy when required by law or at any time we deem necessary. We will post a notification of any alternations on the Website but we encourage you to periodically refer to this policy to remain up to date.

Contacting us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this
site, please contact us at:
BBP Baltic Ltd
www.bbp-net.com
40 Brivibas Street, office 31, Riga LV 1050, Latvia
telephone: +37167289329; e-mail: consult@bbp-net.com

Photo credentials used in the Site